One-time MBTI in-depth report: billing, refunds and cancellation
Published on November 8, 2026, this section sets out the rules for the planned one-time MBTI in-depth report. Live charging is not enabled. Basic results remain free and existing paid access is preserved. More favorable promises made for previous orders remain applicable. Nothing here limits statutory consumer rights.
Product, pricing and delivery
The report is a one-time purchase for the corresponding assessment, not membership or a subscription. It does not renew automatically. Planned pricing is ¥9.99 per report in mainland China and US$1.99 overseas, including Taiwan. Mainland China keeps its local Alipay channel; overseas payments are planned through Waffo Pancake. Supported checkout currencies, converted totals and applicable taxes are shown before payment confirmation. See pricing and report contents.
After sales open, server-confirmed payment unlocks the online digital report for the corresponding assessment. It contains extended personality-trait explanations and reading and application suggestions for career exploration, personal growth and relationships. No physical goods are delivered, and the assessment does not replace professional judgment. Keep your order and purchase email; existing access does not require another purchase.
Refund eligibility and amount
Request a review within 7 days after payment. Confirmed duplicate charges, non-delivery of paid content, or report-access faults that cannot be repaired qualify for a refund of the full amount actually paid for the affected order. For duplicate charges, the duplicate amount is refunded while access under the valid original order is retained. If the full report has been delivered normally, subjective dissatisfaction alone generally does not qualify. Applicable law and more favorable promises made for the original order take precedence; the request window does not exclude statutory rights.
How to apply and response times
Email fuwei8868@outlook.com with the purchase email, assessment name, payment time and issue description. If an order number or payment evidence is needed, provide it only through private support channels. Do not publicly post full order numbers, payment references, result links or answers. We respond within 3 business days after receiving the request and complete the review within 7 business days, explaining the decision and reason. Eligible refunds are initiated through the original payment channel. Arrival time depends on the payment provider and issuing institution; the review period is not a guarantee of when funds arrive.
Duplicate charges, order issues and cancellation
If payment succeeded but access is missing, look up the original order through the support center and contact support instead of paying repeatedly. If payment failed or its status is unclear, check the original order before retrying. Duplicate charges, incorrect orders and non-delivery are investigated under the rules above.
Before payment, you may leave the purchase flow. This product has no automatic renewal, so there is no subscription to cancel. After payment, refund requests follow the eligibility rules above. Stopping use, closing an account or requesting data deletion does not automatically create a refund. Once a refund is confirmed complete, access associated with that refunded purchase is withdrawn, without affecting free basic results, other valid orders or records that must be retained by law.
What content is free?
Basic MBTI results remain free and existing paid access is preserved. The optional in-depth report is a one-time purchase with no automatic renewal and is not on sale yet.
When can I request a refund?
Apply within 7 days after payment. Confirmed duplicate charges, non-delivery or access faults that cannot be repaired qualify for the full amount paid for the affected order. Duplicate amounts are refunded while access under the valid original order is retained. Statutory rights and more favorable original promises remain unaffected.
Can I get a refund after the full report is delivered?
After normal delivery, subjective dissatisfaction alone generally does not qualify, unless statutory rights or more favorable original promises require otherwise. The one-time report has no automatic renewal or subscription to cancel.
How do I apply and how long does it take?
Email fuwei8868@outlook.com with the purchase email, assessment name, payment time and issue description; share order evidence only privately. We respond within 3 business days and complete the review within 7 business days. Refund arrival time depends on the payment channel.
